Home / Services / Document Storage
Services · Document storage & records management

Off-site storage that never loses a file.

Secure, barcoded, file-level storage across seven wholly-owned UK sites. Every box and file is tracked in O'Neil software with a full audit trail — and we'll put any one back in your hands the next day, or within two hours when it's urgent.

7 wholly-owned sitesO'Neil tracking & audit trail2-hour urgent retrieval
Secure, barcoded storage box
Why off-site storage

Reclaim your space — without losing control of a file.

Records you're legally required to keep but rarely touch shouldn't be taking up valuable office or clinical floorspace. We move them into secure, accredited storage and index every item, so retrieving one is faster than walking to a filing cabinet.

You keep complete oversight through our O'Neil records system and online portal — see what you hold, when it's due for review, and request any item at the click of a button.

Stor-a-File storage facilities and fleet
How it works

From your office to a tracked archive — and back.

1

Collect

Our own DBS-checked drivers collect your boxes and files, with a full chain of custody from day one.

2

Barcode & index

Each item is barcoded and indexed in O'Neil to your references, with retention dates applied.

3

Store

Items are stored in one of our seven monitored, fire-protected, access-controlled facilities.

4

Retrieve

Request a file online — next day as standard, two hours when urgent, physical or scanned.

What we store

One secure home for every kind of record.

Business documents & boxes

File-level and box storage for office, HR, finance and contract records — indexed and instantly recallable.

Scan-on-demand (hybrid)

Keep records in storage and have any file scanned and sent the same day it's requested.

Data tape & media

Climate-controlled storage and rotation of backup tapes and digital media, protected off-site.

Heritage & archive

Long-term preservation storage for historic records and collections in stable, monitored conditions.

Vital & deed storage

Extra-secure storage for deeds, wills and business-critical records that must never be lost.

Retention-managed records

Held against your retention schedule, with review and destruction prompts at end of life.

Secure by design

Built around control, tracking and recovery.

Your records sit inside an accredited, audited environment — protected, tracked and recoverable.

O'Neil tracking

Every box and file barcoded and managed, with a full audit trail on every movement.

ISO 27001 secure

Certified information-security management across all physical and digital data.

Disaster resilience

Seven wholly-owned sites, away from flood and hazard risk, with duplicate options.

In-house fleet

DBS-checked staff and our own branded vehicles — collection to delivery, never subcontracted.

We audit them regularly and have never found a problem — they consistently deliver on data protection, service levels and operational resilience.

Client DirectorData & customer-insight firm
Get started

Get a storage quote in under a minute.

Tell us roughly how many boxes you need to store and we'll send a clear, no-obligation price — collection included.

Request a quote
Frequently asked questions

Document storage FAQs

How quickly can I get a file back from storage?

Next working day as standard, or within two hours when it's urgent. You can also use scan-on-demand to have any file digitised and delivered securely the same day, without moving the box.

How are my documents tracked?

Every box and file is barcoded and indexed in O'Neil records-management software against your own references, with retention dates applied and a full audit trail. You keep complete oversight through our online portal.

How secure are Stor-a-File's storage facilities?

All seven sites are wholly owned and run by us — monitored, fire-protected and access-controlled, operated to ISO 27001 by our own DBS-checked staff. Nothing is subcontracted.

What happens when records reach the end of their retention period?

Retention dates are held against every item, so you're prompted when records fall due. With your approval they're destroyed to BS EN 15713 and you receive a certificate of destruction for your audit trail.