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Clear your records backlog — and find any patient file in minutes.

We help NHS trusts and healthcare providers store, scan and securely destroy patient records — aligned to the NHS Data Security & Protection Toolkit and the legal-admissibility standard BS 10008. An accredited specialist NHS trusts have trusted since 1977.

NHS DSP Toolkit alignedBS 10008 & ISO 27001DBS-checked staff
Healthcare professional accessing digital records
The challenges we solve

Medical records shouldn't slow your trust down.

Heavy caseloads, shrinking storage space and strict retention rules make paper records a daily drain. We remove the bottlenecks — securely and compliantly.

Records backlogs & Lloyd George files

We digitise and index large back-files — including Lloyd George envelopes — so clinicians get the right record instantly, not days later.

Storage space on clinical sites

Move paper off expensive clinical floorspace into secure, accredited off-site storage — with two-hour retrieval when urgent.

Compliance & the DSP Toolkit

Every step is auditable and aligned to the NHS Data Security & Protection Toolkit, GDPR and BS 10008.

Subject access & retrieval requests

Fast, tracked retrieval and scan-on-demand for SARs, medico-legal requests and patient transfers, with full chain of custody.

NHS services

The full record lifecycle, from one accredited partner.

Medical records scanning

Patient files, Lloyd George envelopes and radiology scanned to NHS standards and delivered into your EPR.

Secure off-site storage

Barcoded, file-level storage across seven wholly-owned sites, with urgent two-hour retrieval.

Scan-on-demand

Keep records in storage and have any file scanned and encrypted to you the same day it's requested.

Microfiche & microfilm

Convert legacy microfiche and microfilm patient archives into searchable digital records.

Data capture

Accurate capture and indexing of clinical and administrative data into structured information.

Secure destruction

Confidential destruction of time-expired records to BS EN 15713, with a certificate for your audit.

Compliance you can evidence

Built for NHS information governance.

NHS DSP Toolkit

Our processes align to the NHS Data Security & Protection Toolkit, so your data stays in a compliant chain.

BS 10008 admissibility

Scanned records are produced to BS 10008, preserving their legal admissibility if challenged.

ISO 27001 & GDPR

Certified information-security management, with GDPR-compliant handling end to end.

DBS-checked, in-house

Vetted staff in our own vehicles — collection to destruction, never subcontracted.

NHS clients

What NHS teams tell us.

Urgent records reach our team within about two hours — the same speed of access we'd get if the notes were still on site.

Service Manager, Medical RecordsNHS acute trust

Their service keeps our Medical Records function flowing — cutting out the bottlenecks, delays and wasted steps we used to deal with.

Senior Buyer, Non-ClinicalNHS foundation trust

Because off-site films can't be moved without being tracked by our library team, we lose far fewer of them.

Administration Manager, ImagingNHS acute trust
Get started

Let's clear your records backlog.

Tell us what you're dealing with — back-scanning, storage, scan-on-demand or destruction — and we'll scope a compliant solution for your trust.

Talk to our NHS team
Frequently asked questions

NHS & healthcare FAQs

Is Stor-a-File aligned with the NHS Data Security & Protection Toolkit?

Yes — every step of our process is auditable and aligned to the NHS DSP Toolkit, GDPR and BS 10008, delivered by DBS-checked staff inside ISO 27001-accredited facilities.

Can you digitise Lloyd George envelopes?

Yes — we digitise and index large back-files including Lloyd George envelopes, so clinicians get the right record instantly instead of days later.

How quickly can patient records be retrieved?

Two-hour urgent retrieval when it matters, next-day as standard, plus scan-on-demand for SARs, medico-legal requests and patient transfers — all with full chain of custody.

Why move records off clinical sites?

Paper stored on expensive clinical floorspace is a daily drain. We move it into secure, accredited off-site storage while keeping every file trackable and rapidly retrievable.