We're a privately owned, owner-run document-management specialist — not a faceless global or a group of bolted-together brands. Everything we do happens inside our own accredited sites, handled by our own people, to the standards your auditors expect.
A focused, privately owned specialist with nearly five decades of records expertise — decisions made by people who know your account.
Wholly-owned freehold facilities under our own control and security across London, the Midlands and Merseyside — nothing subcontracted.
Collection, storage, scanning, hosting and destruction handled by our own vetted, DBS-checked team — never passed down a chain of subcontractors.
A named team that knows your account and answers the phone — not a ticket number in a call queue.
Independently audited and renewed — the assurances your information-governance and procurement teams need to see.
We also align our processes to the NHS Data Security & Protection Toolkit and handle all data in line with GDPR. Certificates available on request.
Each of our wholly-owned freehold sites is purpose-built for secure storage — alarmed, CCTV-monitored, access-controlled and fire-protected, and sited away from flood and other hazards.
Every box and file is barcoded and tracked in O'Neil records software with a full audit trail, and preservation and duplicate copies can be held across sites for disaster resilience. Security is the starting point for everything we do, not an afterthought.
Environmental responsibility has been built into how we operate for two decades.
A native-species tree planted on our own farmland for every 100 boxes stored, since 2005.
Our flat-pack storage boxes are made with up to 70% recycled content.
The confidential waste from our shredding is recycled, not sent to landfill.
Our vehicles are monitored with GPS and telematics to keep fuel use and emissions down.
Whatever you need stored, scanned, processed or destroyed, you'll deal with one accredited partner — and a team that knows you.
Request a quoteWe're a privately owned, owner-run specialist — not a group of bolted-together brands. Everything happens inside our own seven freehold sites, handled by our own DBS-checked people, and you'll always speak to a named team that knows your account.
Since 1977 — nearly five decades of records expertise, with more than 10 million files managed for clients across the UK.
No. Collection, storage, scanning, hosting and destruction are all handled in-house by our own vetted team — never passed down a chain of subcontractors.
ISO 27001, ISO 9001 and ISO 14001, BS 10008 for legal admissibility of scanned records, BS EN 15713 for secure destruction, and ESPO framework supplier status for public-sector procurement.